Did you know?
4/10
solopreneurs eventually return to the workforce after their venture doesn't succeed.
Why?
Managing every aspect of a business alone can be overwhelming, especially when less adept at technology and design.
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You suffer from...
INSUFFICIENT BRAND RECOGNITION:
Potential clients are not familiar with your brand, you may be overpromising and underdelivering, or underselling which obscures true value and pricing structure.
POOR CUSTOMER SATISFACTION:
Customers, likely unsatisfied are not returning, not recommending your services, or potentially sharing negative experiences.
RESOURCE WASTAGE:
Inefficiency and disorganization leads you to unnecessary expenditure of time and resources, impeding optimal business operations.
And you'd like to...
Transform your entrepreneurial overwhelm and uncertainty into clarity, confidence and success?
Enable your purpose-driven self to realize your true value, inspired by a commitment to service excellence and positive impact?
Why with me?
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As a solopreneur who's launched five different entrepreneurial projects in the past, I understand the challenges firsthand.
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My degree in Hospitality Management from the world-renowned EHL equips me with expertise in efficiency and service excellence.
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Additionally, my design background and synesthesia give me a distinctive eye for aesthetics.
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I transform the landscape for solopreneurs, driven by passion and a commitment to excellence.
How?
TO ATTRACT IDEAL CLIENTS, WE... Develop a detailed Brand Book along with all necessary brand assets, and set up a clear communication framework with a content plan for at least three months.
This strategic approach ensures proper recognition, attracts the right clientele, and builds trust through clear and coherent branding and communication.
TO SECURE REPEAT BUSINESS & BENEFIT FROM POSITIVE WORD-OF-MOUTH, WE... Implement CX management best practices and templates for your step-by-step customer journey, complete with all necessary materials.
This meticulous planning enhances customer experiences, encouraging positive word-of-mouth and repeat business.
TO BECOME MORE EFFICIENT & CONSERVE RESOURCES, ENJOY SUSTAINABLE GROWTH, STABILITY, AND PEACE OF MIND, WE... Set up essential business tools and establish an optimized work routine that maximizes efficiency.
Streamlining operations not only boosts efficiency and optimizes resources but also allows more time and funds for development. This ensures starting each day with peace of mind, knowing routines and habits align with both personal values and business goals.
MY HAPPY CLIENTS'
Success Stories
Refine
After our session, Monica felt empowered with a clear action plan, doubling her productivity. She's now confidently navigating her career path and achieving her goals.
Elevate
Valeria's tailored approach resulted in a 30% increase in client satisfaction. Happy clients shared their positive experiences, leading to a 50% spike in referrals and organic growth.
Streamline
By streamlining her processes, Siofra boosted her focus and discipline, reducing errors by 40%. Her optimized workflow has led to faster, more accurate results.
Are you in...
The #health service industry, personalizing your services to fit the unique health needs of your clients? As a nutritionist, fitness coach, naturopath, therapist, you have the freedom to directly enhance individual wellness and offer services that truly change lives.
The #hospitality industry, crafting bespoke experiences that resonate with the unique desires of your clients? You deliver enriching, authentic journeys, making each experience an unforgettable adventure tailored to individual preferences.
The #environmental sustainability industry, guiding businesses and individuals toward sustainable practices? Your expertise helps reduce ecological footprints and promotes a healthier planet. Your impact on the environment is both profound and personal.
The #arts sector, you forge connections using creative methods to help your clients explore and heal. Your practice is a sanctuary where creativity meets care, allowing you to make a meaningful difference in the mental health of those you serve.
The #impact innovation sector, playing a significant role in exploring new solutions to modern problems? You use innovative techniques to address essential needs, providing personalized strategies that transform lives.
DELIVERABLES
How I can help:
CHAPTER 1
Refine Your Brand
Brand Essentials
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Audit Session: A detailed 2-hour session available in-person or online, assessing your current brand setup (vision, target market, persona, offerings), visual identity (logo, typography, imagery), and communication framework (tone of voice, channels).
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Brand Book Creation: A thorough 25-30 page brand guide outlining strategic improvements to your brand setup, visual identity, and communication framework. Final deliverable is a brand book as a PDF, a shared Google Drive and Canva Pro folder containing all essential brand assets.
Communication Strategy
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Communication Channels: Set up a website (with SEO, in one additional language), Google Business profile, and social media accounts to harmonize across all channels, ensuring consistency and clarity.
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Communication Plan: 4-hour session to develop a detailed communication strategy and a targeted content plan for three months to effectively engage the audience.
Social Media Outsourced Management (3 months)
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Strategic Content Planning: One-hour session per month on selecting topics and content to publish.
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Preparation and Regular Publishing: Creation and preparation of visuals and texts; regular publishing to maintain connection with the audience.
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Online Community Management: Continuous monitoring (e.g., Story posts) to cultivate a vibrant and engaging community.
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Quarterly Content Performance Reports: Detailed analyses to assess community growth, engagement, and the profitability of actions.
CHAPTER 2
Elevate Customer Experience
Service (Re)Design
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Consulting Session: In-depth 4-hour session focused on (re)developing a specific service offering, detailing its deliverable(s), and defining its business distribution channel(s), and drafting an initial customer journey map.
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Mapping: Comprehensive customer journey map with industry best practices. This detailed and actionable customer journey map enhances clarity for content creation and template development.
Content Development
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Content & Templates Creation: Customized branded content and templates for all essential touchpoints of the customer journey (available in one additional language). Final deliverable is a shared Google Drive folder with all content & templates sorted per touchpoint.
Launch
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Go-to-Market Plan: An MVS-focused (Minimum Viable Service) go-to-market plan identifying target market, value proposition, basic pricing, communication channels, essential marketing activities, simple launch timeline, and metrics for quick launch and feedback.
CHAPTER 3
Streamline Operations
Business Systems
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Customer Relationship Management Integration: Implement and integrate CRM systems for streamlined customer relationship management and data-driven decision-making. Final deliverable is a Google or Excel Spreadsheet ready-to-use, set up like a CRM.
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Profit & Loss Management: Tools and strategies to monitor and manage financial performance, ensuring sustainability and growth. Final deliverable is a Google or Excel Spreadsheet ready-to-use as P&L.
Operations & Productivity
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Centralized Processes: Streamline operations to enhance efficiency, reduce waste, and improve manageability.
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Productive Routines: Establish routines and habits that boost productivity and align daily activities with strategic goals.
So, are you ready ?
To transform your entrepreneurial overwhelm and uncertainty into clarity, confidence and success?
Enable your purpose-driven self to realize your true value, inspired by a commitment to service excellence and positive impact?