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Map the Path: Mastering Customer Experience

Discover how to better understand your customers and create meaningful experiences. In this workshop, you’ll learn how to map their journey, identify key touchpoints, and refine your approach to meet their needs. Let’s explore practical steps to enhance your customer connections.

Map the Path: Mastering Customer Experience
Map the Path: Mastering Customer Experience

Time & Location

Mar 14, 2025, 8:30 AM – 10:30 AM

The Clubhouse, Rue Nicole 3, 1260 Nyon, Switzerland

About the event

Workshop Overview


Agenda


  • Welcome: Introduction to customer journey mapping and its value for your business.

  • Ideal Client Persona: Understand and define your ideal customer.

  • Journey Mapping Basics: Learn what journey mapping is and why it matters.

  • Mapping Exercise: Create a simple journey map tailored to your customer.


Tickets

  • Workshop Single-Entry Ticket

    Your ticket includes complimentary coffee, tea, snacks, workbooks and all necessary stationery.

    CHF 60.00

Total

CHF 0.00

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De Meyer Pathfinding Solutions

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