
Map the Path: Mastering Customer Experience
Discover how to better understand your customers and create meaningful experiences. In this workshop, you’ll learn how to map their journey, identify key touchpoints, and refine your approach to meet their needs. Let’s explore practical steps to enhance your customer connections.


Time & Location
Oct 27, 2025, 9:00 AM – 11:30 AM
The Clubhouse, Rue Nicole 3, 1260 Nyon, Switzerland
About the event
B-inspired MasterMinds members, this workshop is FREE for you! Book here (with your usual discount code).
Want to become a member? Information here.
Workshop Overview
Agenda
Welcome: Introduction to customer journey mapping and its value for your business.
Ideal Client Persona: Understand and define your ideal customer.
Tickets
Workshop Single-Entry Ticket
Your ticket includes complimentary coffee, tea, snacks, workbooks and all necessary stationery.
CHF 55.00
Total
CHF 0.00